Overwatch 2 is finally giving out all heroes for free up front, game director admits "not all" attempts to balance the paywall competitive advantage worked

A screenshot of Mauga in Overwatch 2.
(Image credit: Blizzard Entertainment)

It's finally happening—around a year and a half after its early access launch, Overwatch 2 is removing all of its heroes, new and old, from its Battle Pass. This means that free-to-play players will soon be able to instantly access new heroes at the same time as those paying for the Premium Battle Pass without spending a penny.

Until this point, if you didn't buy the Premium Battle Pass, you had to work your way through the Free Battle Pass to unlock new heroes at launch, which obviously takes time. While it was always possible to have a full roster eventually, the problem was that those who spent money on the game would get their hands on the latest heroes first, giving them significantly more time to learn their moves and what makes them tick. Therefore, it was debatable whether Blizzard was essentially paywalling a competitive advantage that would be reflected by how practiced paying players would be with the new heroes compared to free-to-play users.

"We're really excited for this change to the game – and we really do think it's what's best for players and it's what's best for the game," game director Aaron Keller says in a roundtable interview attended by GamesRadar+. "When you're developing the way a game is going to fund itself, it can get really complex fast. I think originally, we had some worries about whether Overwatch 2, as a purely cosmetic game, when you have the ability to get cosmetics for a whole roster of heroes, was going to be successful.

"But putting any type of gameplay behind a paywall can be a competitive advantage for players," he continues. I think we did a lot to try to mitigate that—we allowed players to unlock heroes in the Free Battle Pass, we had challenges for it, and we also had an idea that Overwatch 2 would have fewer counters in it, so this problem could be mitigated. Not all of those things we tried were as effective as we wanted them to be."

Keller notes that enough time has passed to determine that "the game can be successful without having heroes in the Battle Pass." He adds: "We're confident that [by] taking them out, we'll be able to continue to be successful. It's going to allow us to keep making all the cool things we have been making like new heroes, new maps, new game modes, and also we just think that this is the right thing to be doing for all of our players."

It's worth noting that new Overwatch 2 players will still need to go through the first-time user experience (designed to ease players into the game gradually) in order to unlock all of the heroes from the first Overwatch game. But, once this is done, all of the sequel's new faces will become immediately available, too, as they will for veteran players who hadn't already unlocked them.

This crucial change to Overwatch 2 is one that was teased at the end of 2023, when executive producer Jared Neuss said that making all heroes instantly available for free was something the team was "actively working towards." The change will be rolled out from Season 10 onwards, along with the launch of the FPS's 40th hero, Venture. 

Check out our list of the 25 best FPS games for some great recommendations of new games to play.  

Catherine Lewis
News Writer

I'm one of GamesRadar+'s news writers, who works alongside the rest of the news team to deliver cool gaming stories that we love. After spending more hours than I can count filling The University of Sheffield's student newspaper with Pokemon and indie game content, and picking up a degree in Journalism Studies, I started my career at GAMINGbible where I worked as a journalist for over a year and a half. I then became TechRadar Gaming's news writer, where I sourced stories and wrote about all sorts of intriguing topics. In my spare time, you're sure to find me on my Nintendo Switch or PS5 playing through story-driven RPGs like Xenoblade Chronicles and Persona 5 Royal, nuzlocking old Pokemon games, or going for a Victory Royale in Fortnite.

Read more
Overwatch 2 heroes battling
Overwatch 2 director reckons it would be "very difficult" to run a shooter that isn't free-to-play now, but the model's also changing how games are designed
Screenshots of Overwatch 2 showing teams battling it out along with new perks and a Stadium game mode in action
"This is no longer about playing it safe": Overwatch 2 game director talks Marvel Rivals and betting big on season 15
The Fantastic Four seen running towards Dracula in Marvel Rivals' Season 1 'Eternal Night Falls' trailer.
It's time to stop calling Marvel Rivals an Overwatch 2 killer now that its features have already surpassed it
Screenshots of Overwatch 2 showing teams battling it out along with new perks and a Stadium game mode in action
Overwatch 2's next seasons go hard after Marvel Rivals lit a fire under Blizzard: upgradeable perks, a big third-person mode, and loot boxes are all coming
Screenshots of Overwatch 2 showing teams battling it out along with new perks and a Stadium game mode in action
Marvel Rivals isn't going anywhere, so Overwatch 2 is stepping up with game-changing perks and a new mode that borrows from Counter-Strike and League of Legends
After Marvel Rivals ate its lunch, Blizzard wants Overwatch 2 to continue being the "best competitive team-based hero shooter"
Latest in FPS
Former Valve exec recounts the meeting where Half-Life's publisher almost killed the iconic FPS: "Half-Life would quietly die. I was stunned"
FBC Firebreak screenshot for GamesRadar Big Preview showing a character throwing an electric shock grenade in a crowded room
FBC: Firebreak may be Remedy's first live-service game but the Control creators are going about it the right way, confirming that all playable post-launch content "will always be free"
"Valve would never ship another game": Former exec forced Half-Life publisher's hand by saying Gabe Newell and the team would pivot away from game dev
Gordon Freeman
Valve literally gives Half-Life away now, but 27 years ago it was carefully crushing its angry pirates: "None of them had actually bought the game"
FBC: Firebreak gameplay trailer reveal in Future Games Show: Spring Showcase
With an impressive new FBC: Firebreak trailer at the Future Games Show, Remedy confirms a Summer 2025 release window for its co-op shooter set in the Control universe
GoldenEye 007
After 28 years, competitive GoldenEye players have documented what happens when you tie in the N64 FPS: "We experienced something that was only theorised"
Latest in News
Minecraft movie image of Jack Black as steve
Don't expect Minecraft to go free-to-play anytime soon, as Mojang says "It doesn't really work with the way we built it"
Yasuke looking over the water to a shrine during sunset in Assassin's Creed Shadows
Assassin's Creed Shadows has an entire island stuffed with adorable kittens you need to check out, and it's based on an actual Japanese cat paradise
phase zero key art showing zombies in a hallway
Former Witcher 3 and Dying Light devs reveal their Resident Evil homage, complete with PS1-style fixed cameras
Shadow of Mordor's Nemesis System was only created because WB Games wanted something to combat Batman Arkham Asylum's second-hand sales, exec says
First-person screenshot from ASYLUM, showing the protagonist's hand holding up a notebook while walking through a dark corridor.
After 15 years and a $120,000 Kickstarter push, this cult horror dev has finally released a successor to their 2006 breakout game
screenshot from Rogue Light Deck Builder showing a claymation figure sitting behind a desk.
With 97% positive reviews on Steam, Rogue Light Deck Builder is a hilarious $3 parody game that takes its name very literally