2K Games support goes offline after being hacked and used for phishing emails

NBA 2K23
(Image credit: 2K)

The support site for 2K Games has been hacked, and the publisher is warning users to beware of phishing emails as it takes the support portal down for maintenance.

"Earlier today, we became aware that an unauthorized third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers," 2K says in a tweet. "The unauthorized party sent a communication to certain players containing a malicious link. Please do not open any emails or click on any links that you receive from the 2K Games support account."

If you have clicked such a link, 2K recommends a number of security precautions, including resetting any passwords you have stored in your browser, enabling two-factor authentication on any account you can, and running an antivirus program.

For now, the 2K support site is going offline, and the publisher will issue an additional notice once it has returned.

2K support handles customer service for most titles under the 2K Games label, including Borderlands, Civilization, WWE 2K, NBA 2K, and more. While 2K is a sister company to Rockstar under Take-Two Interactive, Rockstar handles all of its own support services in-house, so this has no connection to games like Grand Theft Auto 5 or Red Dead Redemption 2.

Rockstar has had its own problems with hacks around GTA 6, however. Over the weekend, a bunch of footage of an early version of the next Grand Theft Auto leaked online. Rockstar has confirmed that the leak was real, and that it was the result of a "network intrusion." The hacker has allegedly been involved in a number of big tech company hacks in 2022, including Uber, Microsoft, Samsung, and Nvidia, and now the FBI's getting involved.

Dig into some of the best new games for 2022 and beyond.

Dustin Bailey
Staff Writer

Dustin Bailey joined the GamesRadar team as a Staff Writer in May 2022, and is currently based in Missouri. He's been covering games (with occasional dalliances in the worlds of anime and pro wrestling) since 2015, first as a freelancer, then as a news writer at PCGamesN for nearly five years. His love for games was sparked somewhere between Metal Gear Solid 2 and Knights of the Old Republic, and these days you can usually find him splitting his entertainment time between retro gaming, the latest big action-adventure title, or a long haul in American Truck Simulator.

Read more
CJ on a motorbike firing a submachine gun with one hand
The leaked GTA San Andreas source code is apparently fake and contains ransomware, so please don't download it
Players in GTA Online running businesses and playing missions
GTA publisher is suing a GTA Online website that lets you buy hacked accounts, which "risks upending the GTA 5 player experience"
GTA 4
A month after the GTA 5 mod recreating GTA 4 was shut down, its modders are now "uncertain if this takedown request is genuine"
God of War Ragnarok
The PlayStation Network has been down for 17 hours - and PSN players say even single-player games and disc drives aren't working
GTA 6: A man and a woman sitting on a car in the poster for Grand Theft Auto 6.
GTA 6: Everything we know so far
Lester sitting at a computer in some artwork for GTA Online
Some GTA 5 players can't bring their characters to the new PC upgrade, and the open-world game's mixed Steam reviews are hammering FPS caps and a lack of text chat
Latest in Games
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
5 years after starting development, Neil Druckmann says Naughty Dog's new game Intergalactic: The Heretic Prophet is "still evolving and changing as we're making it"
Silent Hill f
After 2 years of silence, the next mainline Silent Hill game is getting a dedicated stream this week with "the latest news"
FC 25
FC 25 FUT Birthday guide and full cards list
Original Xbox console
Former Microsoft exec says the first Xbox was killed early in favor of 360 because it was "losing money left right and center," but luckily "we could afford to hemorrhage cash"
A Monster Hunter Wilds character holding binoculars.
Despite Monster Hunter Wilds suffering monstrous performance problems on PC, it still outsold the PS5 and Xbox Series X versions in the US
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
The Last of Us creator Neil Druckmann says Intergalactic: The Heretic Prophet will also be about "being lonely," as if his zombie apocalypse wasn’t isolating enough: "I really want you to be lost"
Latest in News
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
5 years after starting development, Neil Druckmann says Naughty Dog's new game Intergalactic: The Heretic Prophet is "still evolving and changing as we're making it"
Silent Hill f
After 2 years of silence, the next mainline Silent Hill game is getting a dedicated stream this week with "the latest news"
Original Xbox console
Former Microsoft exec says the first Xbox was killed early in favor of 360 because it was "losing money left right and center," but luckily "we could afford to hemorrhage cash"
A Monster Hunter Wilds character holding binoculars.
Despite Monster Hunter Wilds suffering monstrous performance problems on PC, it still outsold the PS5 and Xbox Series X versions in the US
Jordan A. Mun looks at herself in a mirror in just a vest in Intergalactic: The Heretic Prophet screenshot
The Last of Us creator Neil Druckmann says Intergalactic: The Heretic Prophet will also be about "being lonely," as if his zombie apocalypse wasn’t isolating enough: "I really want you to be lost"
A screenshot of Jordan drinking a soda during the reveal trailer for Intergalactic: The Hertic Prophet.
Intergalactic: The Heretic Prophet is "a game about faith and religion," which Neil Druckmann jokes will surely get less hate than The Last of Us 2