Nintendo warns Pokemon Sword and Shield owners about buying the wrong Expansion Pass
Complaints are piling up
![](https://cdn.mos.cms.futurecdn.net/C57gYNu3XzG6NDojqwzpuV-320-80.jpg)
Nintendo, or at least the Japanese Nintendo customer support Twitter, formally cautioned Pokemon Sword and Shield players about buying the wrong version of the upcoming Expansion Pass after many people complained about mixups.
The Pokemon Sword and Shield Expansion Pass is split into two versions, much like the games themselves. Of course, both passes come with the Isle of Armor out today, and the Crown Tundra scheduled for this November. However, they feature slightly different Pokemon, characters, and story elements, and as such the passes are not transferable between the two games.
The main reason this is such an issue is that, as the Nintendo eShop support page says, Nintendo will not refund or exchange mistaken purchases. So if you have Pokemon Shield and you accidentally buy the Pokemon Sword Expansion Pass, you're just out $30.
If you search for "Pokemon Expansion Pass" on the eShop, you'll find four listings: the Pokemon Sword Expansion Pass, Pokemon Shield Expansion Pass, and bundles for each that also include the base game. The Expansion Pass listings have basically the same art, and version differences aren't necessarily common knowledge, so it's understandable why some people - perhaps parents trying to buy the Pokemon expansion that their kids want - would get confused.
The easiest way to guarantee that you get the correct pass is to purchase it within the game itself. If you open the main menu in Pokemon Sword or Pokemon Shield, you'll see an Expansion Pass prompt in the bottom-right corner. This will redirect you to the eShop page for the Expansion Pass for your game, leaving no room for mistakes. You don't even have to mess with your cart since it's a direct purchase.
Here are the best Pokemon Shield prices and Pokemon Sword deals for Switch.
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Austin freelanced for the likes of PC Gamer, Eurogamer, IGN, Sports Illustrated, and more while finishing his journalism degree, and he's been with GamesRadar+ since 2019. They've yet to realize that his position as a senior writer is just a cover up for his career-spanning Destiny column, and he's kept the ruse going with a focus on news and the occasional feature, all while playing as many roguelikes as possible.
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