GameStop is telling customers Last Guardian is cancelled, but Sony says its not true

We’ve been worried about Last Guardian for months now. It skipped E3 and Tokyo Game Show, and the game’s director continues to work on the game, but has quit Sony. But we’d never thought it’d be cancelled, that is until a friendly phone robot from GameStop told people the game wasn’t coming out. However, don’t panic and let this add to your already mounting holiday stress, the perpetually delayed title is still coming no matter what the mega-retailer says.

Just hours ago people were popping up all over the internet saying they’d received calls from GameStop that The Last Guardian (and the customer’s preorder of the game) had been cancelled. You can hear one of those automated calls here. It’s easy to understand people believing a huge corporation like Stop saying a vendor had cancelled a game, but fortunately Sony was quick to clarify things

According to a Sony representative, Sony is very clear on Last Guardian still existing in this quote: “It's not true. The game is still in development, it hasn't been cancelled.” And that’s clear enough for us. We’ll mark this down to either a technical malfunction with GameStop’s computerized calls, or them getting incorrect information from this “vendor” person. Either way, if you get a call from GameStop today about Last Guardian, please don’t do anything drastic, as everything’s fine (except for the fact Guardian has no real release date).

UPDATE: GameStop has now issued a statement taking responsibility for the goof. Here's what they wrote:

""The Last Guardian has not been cancelled by Sony as we incorrectly stated in an automated call to reservation customers. Because the game did not have a specific release date, GameStop made the decision to remove the game from our system. The Last Guardian will be reinstated for pre-order when a firm launch date is known."

CATEGORIES
Henry Gilbert

Henry Gilbert is a former GamesRadar+ Editor, having spent seven years at the site helping to navigate our readers through the PS3 and Xbox 360 generation. Henry is now following another passion of his besides video games, working as the producer and podcast cohost of the popular Talking Simpsons and What a Cartoon podcasts. 

Latest in Adventure
Pokemon Legends: Z-A screenshot
Pokemon Legends: Z-A will allegedly introduce 27 new Mega Evolutions, leakers claim, and we can only hope Flygon gets its chance this time
Minecraft Vibrant Visuals
16 years after Minecraft first released it's getting a modern visual upgrade with a retro lighting trick that Mojang hasn't seen "in any other game"
Minecraft movie image of Jack Black as steve
Don't expect Minecraft to go free-to-play anytime soon, as Mojang says "It doesn't really work with the way we built it"
Putting cigarettes in fish mouths in Thank Goodness You're Here
Thank Goodness You're Here's developer says it was trying to design a game normally before realizing "we're s**t at video game design"
Pokemon TCG Pocket Shiny Cards
How to get Shiny Pokemon in Pokemon TCG Pocket
Pokemon Legends: Z-A screenshot
Pokemon Legends: Z-A's director appears to be a Xenoblade Chronicles fan, and I'm now feeling very validated about a tiny detail I spotted in the upcoming RPG's gameplay trailer
Latest in News
Pillars of Eternity
10 years later, in a post-Baldur's Gate 3 and Avowed world, Obsidian is giving its own throwback CRPG Pillars of Eternity a turn-based combat mode
Destiny 2 Lightfall
When Destiny 2 "weekly active users dropped lower and faster than we'd seen since 2018," Bungie assembled an A-Team to put out some fires: "We needed to do something"
Velma, Daphne, Fred, Shaggy, and Scooby-Doo looking at a giant key which is also a clue
Netflix is rebooting Scooby-Doo as a live-action series from the producer of Supergirl and The Flash centered around a "supernatural murder" at a summer camp
Astro Bot
Astro Bot went through 23 pitch iterations before its director promised PlayStation "happy gameplay" and "overflowing charm," though it did once end with robot decapitation that made "some people really upset"
Tomb Raider
5 years after Avengers, 2 years after its last layoffs, and who knows how long before Perfect Dark and Tomb Raider return, Crystal Dynamics announces another round of layoffs
AI Limit
"AI is not as effective as it might appear": Dev of AI-focused Soulslike RPG says they didn't use any AI-generated content and it can't match "genuine creativity"