Genshin Impact dev bans hackers "disguising themselves as victims" of game-breaking co-op exploit that permanently deletes dungeons

Genshin Impact
(Image credit: Hoyoverse)

Imagine loading up your favorite RPG and dipping into some casual matchmade co-op only to find that one of your teammates has stolen the powers of some dark god and used them to permanently delete key dungeons and quest fixtures from your game world.

That's the nightmare Genshin Impact players faced over the weekend as reports of malicious hackers spread around the community. Developer Hoyoverse says it's now not only fixed such exploits, it's also banned the players responsible and is pursuing legal action against the plug-in creators behind it all. 

After a hectic weekend, the developer released a hefty statement on Twitter (X) addressing the panic. As it turns out, these reports were at least somewhat accurate. Some people were indeed "using plug-ins to tamper with game data and intentionally disrupt the gaming experience of other Travelers," Hoyoverse says. "In co-op mode, they were found using plug-ins to remove items from other Travelers' open world, preventing them from playing under normal circumstances."

According to footage shared amongst the community, this exploit was tied to the four-star character Kaveh. The working theory is that Kaveh's ability to detonate Dendro cores was somehow crossed with the data for other objects, letting him destroy essential environmental fixtures like dungeon gates. This could seemingly damage the worlds of co-op hosts and prevent them from, say, playing Spiral Abyss or farming specific items, or even using certain fast travel points. 

Although these reports apparently weren't totally far-fetched, Hoyoverse says everything has now been fixed without permanent losses for any affected players. This comes with the small caveat that "currently, some items in a small number of accounts may not be restored yet. This will not affect Travelers' normal game experience. This issue will be fully fixed in a future update." Put those fears of a server rollback to rest, folks. 

More to the point, the dev claims that reports of hacking were exacerbated by "developers and users of this plug-in posting content in the community or on video sites disguising themselves as victims to confuse the public and incite panic." 

"Using such plug-ins to remove items from other Travelers' open world via the tampering of game data has seriously affected their gameplay experience," the statement reads. "To maintain fair play and protect the rights of Travelers, we have banned accounts using these plug-ins and will take legal action against developers, users, and disseminators of such plug-ins."

"We have always strived to maintain a healthy and fair gaming environment, and any attempt that jeopardizes the fairness of the game through improper means is strictly prohibited," Hoyoverse maintains. "At the same time, the development team would like to hereby declare that any game vulnerabilities have no relation to the design of the game, its plot, or characters. Please refrain from making unwarranted associations to negatively affect the experience of other Travelers. We hope that all Travelers can boycott plug-ins, third-party tools, and other unethical behavior to maintain a fair and friendly game environment together."

Last week, Hoyoverse finally showed off more of its next game, Zenless Zone Zero

Austin Wood
Senior writer

Austin has been a game journalist for 12 years, having freelanced for the likes of PC Gamer, Eurogamer, IGN, Sports Illustrated, and more while finishing his journalism degree. He's been with GamesRadar+ since 2019. They've yet to realize his position is a cover for his career-spanning Destiny column, and he's kept the ruse going with a lot of news and the occasional feature, all while playing as many roguelikes as possible.

Read more
Venom, Spider-Man, Peni Parker, Scarlet Witch, Magneto, and Storm pose in artwork for Marvel Rivals
Marvel Rivals devs lift bans on players mistakenly banned for cheating: "We do not and will not ban players who are playing fairly"
Invisible Woman in her Marvel Rivals character reveal trailer, surrounded by projectiles
Marvel Rivals bans popular third-party plugin: "We deem this program as cheating," but "fear not" if you've been using it
Final Fantasy 14 Dawntrail screenshot featuring character Y'shtola Rhul, a Miqo'te woman with white hair framing her face and cat-like ears
Final Fantasy 14: Dawntrail helped players block stalkers, but the problem might get much worse with a backend exploit some mods are already taking advantage of
Diablo 4 season 7 screenshot
Blizzard disables Diablo 4 season 7 Witchcraft power that was being used to deal "very egregious numbers" and plans to bring it back "next week"
Final Fantasy 14 patch 6.4 The Dark Throne
As the Final Fantasy 14 devs "continue to take a firm stance" against mods that can enable harassment, Yoshi-P says improvements are starting in patch 7.2
Marvel's Rivals
Despite Marvel Rivals' mod ban, fans of the hero shooter are dropping more custom skins than ever: "Modding Marvel Rivals lives on"
Latest in RPG
Astarion from Baldur's Gate 3
Baldur's Gate 3 Astarion actor Neil Newbon says he "got rid of" agents who deliberately kept him away from video game gigs: "They just didn't want me to do it"
Mass Effect
Jennifer Hale says she didn't see a single line as Mass Effect's Commander Shepard until it was time to record: "It was all cold reading on the spot"
Baldur's Gate 3 screenshot of a boss turned to gold surrounded by blood
5,000 gold, 2,500 hours, and one priceless scroll: Baldur's Gate 3 player cooks up a "Midas run" by turning the RPG's bosses into solid gold trophies, because "why not"
Stardew Valley Baldur's Gate 3 mod Baldur's Village
Stardew Valley player bringing a bit of Baldur's Gate 3 to ConcernedApe's farming sim, now with Larian's seal of approval, says they've played over 1,500 hours and will improve the mod
Avowed screenshot showing two companions assisting in combat
Avowed director says Xbox and Microsoft are "very happy" with the reception to its new Obsidian RPG
Kingdom Come Deliverance 2 Horses
Kingdom Come: Deliverance 2 has another secret skill, and this one is an absolute game changer - looking down makes you duck under branches while riding your horse
Latest in News
Overwatch 2
My hopes for an Overwatch anime or Diablo horror movie are going strong as Blizzard president points out "we are Blizzard Entertainment, and not simply Blizzard Games"
The New Thunderbolts leaping into action
Marvel's New Thunderbolts* comic steals the MCU's asterisk, and the reason why is just as big of a mystery
Pokemon Go players brace for the worst as Niantic is sold off for $3.5 billion: "This game is entering its death knell"
Stamp PSP
A 16-year-old pitch for a newly discovered first-party PSP game has me mourning the death of PlayStation's Japan Studio all over again
Astarion from Baldur's Gate 3
Baldur's Gate 3 Astarion actor Neil Newbon says he "got rid of" agents who deliberately kept him away from video game gigs: "They just didn't want me to do it"
Mass Effect
Jennifer Hale says she didn't see a single line as Mass Effect's Commander Shepard until it was time to record: "It was all cold reading on the spot"