What is PlayStation Stars and what rewards can be earned

PlayStation Stars
(Image credit: Sony)

The PlayStation Stars Program was announced a few months back, and now it's finally in all players' hands around the globe so they can begin earning rewards and collecting exclusive items by completing challenges or simply playing games via Sony's consoles. As the PlayStation Loyalty Program is now in its launch window, most users should be able to sign up and immediately start trying out the service, though if demand is high then you may end up being place on the PlayStation Stars waitlist – if this happens then rest assured that there are new members being approved on a rolling basis, but there may be a delay of up to two months before you're approved to join the program. If you want to find out more, then here's everything we know about PlayStation Stars now that it has gone live in all regions, and what rewards you can earn by using it.

When does PlayStation Stars launch

PlayStation Stars

(Image credit: Sony)

PlayStation Stars is being rolled out in stages across various territories, to ensure the system doesn't become overwhelmed by all of the initial sign ups. The reward program will go live on the following dates, all in their local timezones:

  • Asia, including Japan: September 29
  • North and South America: October 5
  • Europe, Australia, and New Zealand: October 13

As you can see, the program has now gone live in all territories, so everyone can try out the PlayStation Loyalty Program themselves by signing up here for free on the official site.

What does your PlayStation Stars Level mean

PlayStation Stars

(Image credit: Sony)

Your PlayStation Stars Level represents your current standing within the loyalty program, with higher levels getting access to better collectibles and potentially priority access to customer service chat. In order to work your way up the scale, you'll need to complete the following:

  • Level 1: Join PlayStation Stars
    Receive a celebration collectible.
  • Level 2: Buy one full game on the PS Store, earn one uncommon trophy
    Receive a Level 2 celebration collectible, and get access to all Level 1 collectibles.
  • Level 3: Buy two full games on the PS Store, earn 32 uncommon trophies
    Receive a Level 3 celebration collectible, and a birthday collectible.
  • Level 4: Buy four full games on the PS Store, earn 128 uncommon trophies
    Receive a celebration collectible, retain all collectibles from Levels 1, 2, and 3, and get chat priority routing.

The chat priority routing for Level 4 is described as PlayStation Stars Premier Support, getting members with that status faster access to the chat support team, leading to suggestions that PlayStation Stars lets players pay for faster customer support. However, this is only available in select countries and Sony "cannot guarantee wait times" as "all support benefits are subject to availability". According to data miners, evidence has been found to suggest PlayStation Stars may have a secret hidden "Diamond" tier which is invite-only, though other than the "invite only" description found in the app and images of a Level 5 collectible there isn't much else known at this stage.

When you reach a new PlayStation Stars Level, you'll retain that status for the remainder of the current calendar year, plus an additional 13 months. As an example, if you progressed to Level 2 in November 2022, that status would continue until the end of the calendar year then for 13 additional months, expiring on January 31, 2024.

How do you earn PlayStation Rewards

With the PlayStation Stars loyalty program, you earn rewards by completing various activities and campaigns. The most basic of these is the "Monthly Check-In" campaign where you simply have to play any game for a reward, while other campaigns may challenge you to earn specific trophies or be one of the first to get the platinum for a particular big release in your country or region. You can always check in the PlayStation App to see what current campaigns are available to work towards.

As an added incentive, PlayStation Plus members signed up to PlayStation Stars will also earn reward points for PlayStation Store purchases, including subscription payments for your membership – however this only applies to direct Store purchases and not PSN wallet top ups.

What PlayStation Rewards can you earn with PlayStation Stars

There are two different types of rewards you can earn with PlayStation Stars, with the first being loyalty points. These loyalty points can then be spent on items that may include PSN wallet funds, certain PlayStation Store products, and exclusive digital collectibles, though the details of exactly what will be available is expected to vary by region and has not been finalised yet.

The second reward type available with PlayStation Stars is the digital collectibles touched on before, which are digital representations of iconic characters and devices that will be familiar to PlayStation fans. We've included a selection of these in the gallery above, including Punto the gondolier from Ape Escape 2, a Sony ChordMachine, an original PlayStation 3, Toro and Kuro celebrating, and a PocketStation. All members will receive the Star Gazer Telescope (not pictured) at launch, just for joining.

As you earn and acquire these digital collectibles, you'll be able to display them via the PlayStation App, as well as making them available to be viewed by others. However, Sony have been very quick to clarify that none of these are one-of-a-kind items, they do not leverage blockchain technology, and they cannot be resold or traded in any way, so everyone is clear that there are no NFTs or associated systems involved here and they're just for personal enjoyment.

CATEGORIES
Iain Wilson
Guides Editor

Iain originally joined Future in 2012 to write guides for CVG, PSM3, and Xbox World, before moving on to join GamesRadar in 2013 as Guides Editor. His words have also appeared in OPM, OXM, PC Gamer, GamesMaster, and SFX. He is better known to many as ‘Mr Trophy’, due to his slightly unhealthy obsession with amassing intangible PlayStation silverware, and he now has over 750 Platinum pots weighing down the shelves of his virtual award cabinet. He does not care for Xbox Achievements.

Read more
PS5 30th Anniversary collection on a blue background
Echoing Xbox and Steam, PlayStation rolls out a beta program where you sign up to "test participating games for the PS5 console and PC" plus new features
The best PS Plus deals for 2020
The cheapest PlayStation Plus deals and membership prices in March 2025
Marvel Rivals ranked reward invisible woman blood shield costume
Marvel Rivals ranks and competitive mode explained
PS5 gifts with PlayStation symbols on a blue background
Best PS5 gifts for 2025
Marvel Rivals Battle Pass
Marvel Rivals Battle Pass explained and how to claim rewards
Image of 12 months of PS Plus Premium with a purple GamesRadar background.
Lost Records isn't even finished and it's already my GOTY, and now you can see why as Sony has dropped 12 months of PS Premium to under $100
Latest in PlayStation
Silent Hill f art showing a person covered in plants
Silent Hill f has been pre-emptively banned in Australia, with no reason given for the 'refused classification' rating
Assassin's Creed Shadows review gameplay showing Yasuke overlooking the sea and lush green scenery
Assassin's Creed Shadows has already "surpassed the launches of AC Origins and Odyssey" with 2 million players and counting
FC 25
FC 25 Dreamchasers tracker and full UEFA promo guide
Helldivers 2 screenshot showing someone using a big gun
Helldivers 2 boss says "death and rebirth" is a natural part of the games industry, but it's "unnecessarily brutal" right now "because we don't diversify enough"
A Dragon Age character stares out against a blue background.
BioWare makes a return to Dragon Age: The Veilguard with a surprise PC update, months after layoffs and a seemingly final patch
God of War 3
God of War PSP's seamless loading was only possible because a Jak & Daxter game was also running in the background
Latest in Guides
FC 25
FC 25 Dreamchasers tracker and full UEFA promo guide
Assassin's Creed Shadows Naoe "justice must be served" or "killing them isn't justice" Yaya and Mistumune choice
Should you side with Mitsumune or Yaya in Assassin's Creed Shadows?
Pokemon TCG Pocket Shiny Cards
How to get Shiny Pokemon in Pokemon TCG Pocket
Assassin's Creed Shadows money naoe and merchant
How to get money in Assassin’s Creed Shadows
Pokemon TCG Pocket Shining Revelry
Pokemon TCG Pocket Shining Revelry release date and details
Assassin's Creed Shadows Naoe in outfit
Best Assassin’s Creed Shadows armor for Naoe and Yasuke